Pasadena Windshield Repair
3175 Estado st
Pasadena, CA 91107
Once i received to D & R, I was specified a price that I assumed was quite honest and made an appt to return later on while in the afternoon as that they had to purchase the element. I used to be informed it might just take about an hour in addition to a 50 %. It ended up getting about an hour or so and 15 min. I didn't have the name of the one that served me but he was moderate mannered, friendly, and Experienced. Satisfied with the support and my new windshield.
Experience was very terrible. I used to be quoted a cost for a 1966 mustang tinted rear glass, and was told it had been in stock. I obtained there and was told they'd just moved and they had 10 in stock but he has not sorted the cratEs, he would get it and provide it. No shipping and delivery and no simply call, this was Monday. I…
Felt it had been important to produce an update. Took my car listed here for a little chip by means of my insurance plan. Through the fux process they cracked my windshield and explained now I needed to purchase a completely new one particular $400.. was not content. Termed customer treatment and tried using to get a keep in the DM.
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Magnificent support! Bought my window change below and It is really was simple and easy no stress and a great offer. Sign in provide was $8 off.
I went back again promptly and they have been amazed which i manufactured it but reported I really have to come back because they is not going to manage to finish The task. Their customer care is really negative. 2 stars for providing the estimate propmtly. We will I assume they will normally assure anything verbal and take it back again mainly because it is just not on paper. I am glad Yelp is here.
I used to be instructed that if I took it instantly into your store, they'd be able to vacuum up the glass and set a plastic crash wrap throughout the again (that's lawful for driving on the street). The 2 fellas within the shop were being Tremendous handy more info and cleaned out the realm in twenty minutes. They were being also capable to verify they requested the proper privacy (tinted) glass so the substitute would match the rest of my windows. The particular replacement on the glass took about one hour as well as a fifty percent they usually did a terrific occupation...appears to be the same as new. Otherwise with the 6 day hold out, I might give them five stars.
All the things from start off to complete was great. Customer service is great, easy to operate with, and accommodating. Richie was the tech that arrived to …
He makes some phone calls and returns my cellphone simply call stating that they can not just change the website plastic piece. They may have to order The entire windshield Along with the plastic piece. They could have manufactured the decision The 1st time and This might have been averted. I asked for their manager/supervisors identify: Eric G. and also the tech was hesitant to give it to me. Till this day, I am driving without the need of my plastic piece. This all transpired inside of a month. I will not recommend this enterprise. They do not communicate with each other. It is extremely irritating. They only send out new techs out assuming they know your situation. Never ever once more!
I scheduled a 3rd appointment and once more built alternate arrangements for transportation to operate whenever they arrived out a third time and energy to do The work appropriate.
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Literally, you may see fluid tanks and my alignment was seriously off. And as they couldn't get it in quicker, GEICO would not give me a rental quicker. It is the circle of insurance plan claims...
Everything from start off to complete was excellent. Customer service is excellent, simple to work with, and accommodating. Richie was the tech that arrived to …
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